How we collect, use and protect personal information
DomainUI provides domain-management, website-building, parking, marketplace, analytics and monetisation tools. For personal information processed for our own purposes, the data controller is DomainUI, Manchester, United Kingdom. You can contact us at [email protected].
This policy applies to domainui.net, DomainUI control panels and applications, and websites or storefronts hosted through the DomainUI platform where DomainUI determines how personal information is used. A DomainUI customer may be a separate controller for information collected through a site they operate. In that situation, contact the site owner about its use of your information.
We may collect your name, username, email address, telephone number, organisation, website, domains, account preferences and authentication information when you register, contact us or use the platform.
We process the domains, DNS and site settings, templates, content, files, marketplace listings, enquiries, support messages and integration settings that you submit or generate while using DomainUI.
We collect plan, subscription, invoice and transaction information and identifiers supplied by our payment provider. Card payments are processed by Stripe. DomainUI does not receive or store your full card number or security code.
We may collect IP address, browser and device information, operating system, dates and times, referring pages, pages and features used, diagnostic logs, security events and approximate country or region. We use this information to operate, secure, troubleshoot and improve the service.
On participating storefronts we may record page views, product impressions and selections of affiliate or marketplace links. An event may include the storefront or domain, page path, product identifier, displayed price, affiliate tracking ID, event type and server time. Where configured, short-lived or pseudonymous visitor and session identifiers may be used to reduce duplicate activity, measure conversions and prevent abuse.
Affiliate links may include the storefront owner's retailer tracking tag, but DomainUI does not place a visitor identity in the destination URL. Non-essential analytics and affiliate-attribution technologies are used only where the required consent has been obtained. Server security logs may be processed separately where necessary to protect the service.
We may receive information from services you connect to DomainUI, payment providers, domain and hosting providers, analytics services, Amazon and other affiliate networks, search or advertising services, and publicly available sources. The information received depends on the integration and your settings.
We use personal information for the following purposes and lawful bases:
We do not use solely automated decision-making that produces legal or similarly significant effects on individuals unless we tell you separately and provide the protections required by law.
Creating an account does not by itself require you to receive unrelated marketing. Where we send marketing, we will do so only where the law permits and will provide an unsubscribe method. Service messages about your account, security, billing or material changes are not marketing and may still be sent when necessary.
We may share information with:
We do not sell personal information or customer lists.
Some providers or integrations may process information outside the United Kingdom. Where UK data-protection law requires it, we rely on an adequacy regulation, approved contractual safeguards or another lawful transfer mechanism. You may contact us for information about the safeguards relevant to your data.
We keep information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security and dispute-resolution requirements. The period depends on the type of record:
We may retain information longer where law requires it, a dispute is active, or deletion would undermine security or the rights of another person.
We use proportionate technical and organisational measures designed to protect personal information, including access controls, secure transport, monitoring, backups and service-provider controls. No online service is completely secure, so please use a strong, unique password and tell us promptly if you believe your account has been compromised.
Depending on the circumstances, you may have the right to access, correct, erase or restrict personal information, receive portable information, and object to processing based on legitimate interests. You have an absolute right to object to direct marketing. Where processing relies on consent, you may withdraw that consent at any time without affecting earlier lawful processing.
To exercise a right, email [email protected]. We may need to verify your identity. Rights are not absolute, and an exemption may apply.
If you are unhappy with our response, you may complain to the UK Information Commissioner's Office through ico.org.uk. We would appreciate the opportunity to address your concern first.
We use cookies and similar technologies for security, authentication, preferences and, with the required consent, analytics. See our Cookie Policy for details and controls.
DomainUI is intended for adults and business users. We do not knowingly offer accounts to, or collect account information from, children under 18. If you believe a child has provided information to us, please contact us.
DomainUI sites may link to Amazon and other third parties. DomainUI does not sell, stock, process or fulfil products displayed in affiliate storefronts. Purchases, payment details, delivery, returns and retailer accounts are handled by the retailer under its own terms and privacy notice.
We may update this policy when our services, providers or legal obligations change. We will post the revised version here and update the date above. If a change materially affects registered users, we will take reasonable steps to bring it to their attention.
For privacy questions, requests or complaints, email [email protected] or use our contact page.
For a complaint about content or intellectual-property use on a DomainUI-hosted domain, email [email protected] with the domain, the material concerned and evidence of your rights.